Privacy Policy

Welcome to LumoraVR. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual reality platform.

Information We Collect:
  • Account Information: email, username, age verification
  • Profile Data: avatar, bio, preferences
  • Technical Data: IP address, device info, VR hardware details
  • Usage Data: activity logs, interactions, voice data
  • Payment Information: transaction records (not full payment details)
How We Use Your Information:
  • Provide and maintain our service
  • Personalize your experience
  • Process transactions
  • Send service updates and notifications
  • Improve our platform
  • Ensure platform safety and security
Data Storage and Security:
  • We implement appropriate security measures to protect your data.
  • Data is stored on secure servers and encrypted in transit.
  • We retain data only as long as necessary or required by law.
Data Sharing:

We may share your information with:

  • Service providers and partners
  • Law enforcement when required
  • Other users (based on your privacy settings)

We do not sell your personal data to third parties.

Your Rights:

You can:

  • Access your personal data
  • Request data correction
  • Delete your account
  • Adjust privacy settings
  • Opt-out of non-essential communications

Children's Privacy: Users under 13 are prohibited. Users 13-17 require parental consent. We do not knowingly collect data from children under 13.

Cookies and Tracking: We use cookies and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings.

International Data Transfer: Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

Policy Updates: We may update this policy periodically. You will be notified of material changes via email and must accept the updated terms to continue using the platform.

Contact: For privacy concerns or data requests, contact our Data Protection Officer at privacy@lumoravr.com or through our Contact Form.

For platform rules and usage terms, see our Terms of Service.

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